Welcome to the ELSOAR FAQ! Whether you’re a client seeking therapy or a therapist interested in joining our platform, we’re here to help. Browse our most common questions below, or reach out if you need further assistance.
Simply visit our Sign Up page to create an account. You’ll complete a brief questionnaire to help us match you with a licensed therapist in your community. Once matched, you can schedule your first session and begin your therapy journey.
We provide individual therapy for adults, couples, and teens. Our therapists specialize in a variety of areas, including anxiety, depression, relationship issues, trauma, and more. You can view therapist profiles to find the right fit for your needs.
You can message your therapist anytime through your secure ELSOAR portal. Live sessions are conducted via video, phone, or chat, depending on your preference and your therapist’s availability.
ELSOAR offers competitive rates, with therapists earning $100 per 45-minute session. Pricing for clients varies based on location and therapist availability. We strive to keep therapy affordable and accessible.
Currently, ELSOAR does not accept insurance. However, we offer financial assistance options for eligible clients. Please contact our support team to learn more.
Absolutely. If you feel your therapist isn’t the right fit, you can request a change at any time. We’re committed to helping you find the best match for your therapeutic needs.
Yes. ELSOAR uses industry-standard encryption and security measures to protect your personal and health information. Your privacy and confidentiality are our top priorities.
We welcome licensed mental health professionals from Canada and the United States, including:
Psychologists (PhD, PsyD)
Licensed Clinical Social Workers (LCSW, RSW)
Licensed Professional Counselors / Therapists (LPC, LPCC, LCPC)
Marriage & Family Therapists (LMFT)
Registered Clinical Counsellors (RCC)
Other licensed mental health professionals with active, in-good-standing licenses in their respective province, state, or territory
Valid license to provide clinical therapy issued by a state or provincial board (e.g., LCSW, LMFT, LPC, PsyD, RCC, CRPO, or similar credentials)
Professional identifier:
U.S. providers: Individual NPI number
Canadian providers: Provincial license number (e.g., CRPO number for Ontario, CAP for Alberta, OPQ for Quebec, or equivalent provincial registration number)
3+ years of experience in therapy for adults, couples, and/or teens
Desktop or laptop computer with a reliable internet connection and a webcam
Currently residing in Canada or the USA
Note: If you are an intern or require supervision to provide therapy services, you cannot be a provider at ELSOAR at this time. Therapists are independent providers and not ELSOAR employees.
Visit our Therapist Sign Up page to complete your application. After reviewing your credentials, we’ll set up your profile and connect you with clients in your community.
We offer 24/7 admin support for appointment booking, client inquiries, and follow-ups. Our team handles the logistics so you can focus on providing quality care.
Therapists earn $100 per 45-minute session. Payments are processed securely and promptly. For detailed information on our payment structure, please refer to our Payment Policy.
Yes, ELSOAR connects you with a therapist in your location. We match you with professionals in your community to ensure convenient and effective therapy.
If you have questions or need assistance, please visit our Contact Us page to reach our Customer Success Team. We’re here to help!